How to Activate or Deactivate a User in the Online Portal
You can easily reactivate or deactivate a user account.
Why a user may become inactive:
Why a user may become inactive:
An account may become unavailable because:
- Multiple unsuccessful login attempts occurred
- The account was manually deactivated
- A user has not logged in for an extended period
- User permissions were removed
- The account was created but not fully activated

How to Reactivate an Inactive User
Step 1
Go to your Beacon Online Portal. Locate and verify the user profile.
Step 2
Review the Inactive status field (scroll to bottom of user profile and look for checkbox).
Step 3
Remove the inactive designation and save changes.