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How to Activate or Deactivate a User in the Online Portal

You can easily reactivate or deactivate a user account.

Why a user may become inactive:

An account may become unavailable because:

  • Multiple unsuccessful login attempts occurred
  • The account was manually deactivated
  • A user has not logged in for an extended period
  • User permissions were removed
  • The account was created but not fully activated

How to Reactivate an Inactive User

Step 1

Go to your Beacon Online Portal. Locate and verify the user profile.

Step 2

Review the Inactive status field (scroll to bottom of user profile and look for checkbox).

Step 3

Remove the inactive designation and save changes.