Key Contact: Steps to Manage Portal Users
Manage Portal Users
If you are a designated key contact, you may:
- Create new users
- Edit existing users
- Manage user permissions
Steps to Manage Users as a Key Contact
Log in to the online portal
Click Manage Users in the utility menu
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1. To add a user, click New Insured Portal User blue button at the top right and enter the first name, last name, email address, and select the applicable user roles. Click save.![]()
2. To edit a user, click on the blue Insured Portal User Number in the left column. Once the user record is open, click edit. Make any applicable changes and click save.
Note: Key Contacts will receive confirmation emails when new users are created or edited.