---
title: Premium Audits Inc. (PAI) Physical Audits FAQ's
description: Learn about Premium Audits Inc. (PAI), Beacon Mutual's authorized premium audit partner, including scheduling information, contact details, and document submission options.
---

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# Premium Audits Inc. (PAI) Physical Audits FAQ's

Premium Audits Inc.(PAI) is an authorized partner of Beacon Mutual and may be assigned to conduct your workers' compensation premium audit. The information below answers common questions about scheduling, contacting PAI, and submitting audit records. If you receive a letter from PAI regarding your audit, the communication is legitimate.

**PAI Business Hours**

- Monday – Thursday: 8:00 a.m. to 3:00 p.m.
- Friday: 8:00 a.m. to 12:00 p.m.

**How Do I Contact Premium Audits Inc.?**

You may contact PAI by phone at **(401) 397-5559**. Scheduling assistance is available through:

- Kelli Ortiz – Extension 102
- Sherry Knight – Extension 101

These representatives coordinate audit scheduling and can assist with questions regarding your appointment.<https://beaconmutual-my.sharepoint.com/personal/jjimenez_beaconmutual_com/Documents/Microsoft%20Copilot%20Chat%20Files/Premium%20Audit%20Common%20Questions%20and%20Answers%20%282%29.pdf>

**How Do I Submit Documents for My Audit?**

You may submit audit records using one of the following methods:

- **Email**
  
    - Send documents directly to your assigned auditor.
- **Fax**
  
    - Fax documents to **(401) 385-9536**.

If you are unsure who your assigned auditor is, please contact PAI or the Beacon Support Center at 401-825-2995 for assistance.

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